Notice of Privacy Practices
Faith & Healing Pharmacy
Effective Date: February 23, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Faith & Healing Pharmacy is required by law to maintain the privacy and security of your Protected Health Information (“PHI”). This Notice explains how we may use and disclose your PHI and describes your rights regarding that information.
We are required to follow the terms of this Notice currently in effect.
What Is Protected Health Information (PHI)?
Protected Health Information (PHI) is information that identifies you and relates to:
- Your past, present, or future physical or mental health condition
- The healthcare services you receive
- Payment for healthcare services
This includes prescription records, medication profiles, insurance information, billing data, and communications related to your care.
How We May Use and Disclose Your Information
We may use and disclose your PHI without your written authorization for the following purposes:
1. Treatment
To provide and coordinate your care.
Examples include:
- Filling and refilling prescriptions
- Contacting your prescribing provider
- Conducting medication therapy management
- Counseling you about medications
2. Payment
To bill and collect payment for services.
Examples include:
- Submitting claims to insurance companies
- Verifying insurance eligibility
- Processing payments
- Collecting outstanding balances
3. Healthcare Operations
To support the daily operations of our pharmacy.
Examples include:
- Quality improvement activities
- Staff training and performance review
- Licensing and accreditation
- Compliance audits
4. Public Health Activities
We may disclose PHI to public health authorities for purposes such as:
- Reporting adverse drug reactions
- Preventing or controlling disease
- Reporting product recalls
5. As Required by Law
We may disclose PHI when required by federal, state, or local law.
6. Health Oversight Activities
We may disclose PHI to health oversight agencies for audits, investigations, inspections, and licensure activities.
7. Law Enforcement and Legal Proceedings
We may disclose PHI in response to:
- Court orders
- Subpoenas
- Lawful law enforcement requests
8. To Avert a Serious Threat
We may disclose PHI to prevent or lessen a serious threat to your health or safety or that of others.
9. Business Associates
We may share PHI with third-party service providers who perform services on our behalf (such as billing companies or IT providers). These entities are contractually obligated to protect your information in accordance with HIPAA.
Uses That Require Your Written Authorization
We will obtain your written authorization before:
- Using or disclosing PHI for marketing purposes not related to your treatment
- Selling your PHI
- Disclosing psychotherapy notes (if applicable)
- Any use not described in this Notice
You may revoke your authorization in writing at any time.
Your Rights Regarding Your PHI
You have the following rights:
Right to Inspect and Obtain a Copy
You may request a copy of your PHI. A reasonable, cost-based fee may apply.
Right to Request an Amendment
If you believe your information is incorrect or incomplete, you may request that we amend it.
Right to an Accounting of Disclosures
You may request a list of certain disclosures of your PHI made outside of treatment, payment, and healthcare operations.
Right to Request Restrictions
You may request restrictions on certain uses or disclosures of your PHI. While we are not required to agree to all requests, we will comply when legally required.
Right to Request Confidential Communications
You may request that we contact you at an alternative location or by alternative means.
Right to a Paper Copy of This Notice
You may request a paper copy of this Notice at any time.
Our Responsibilities
Faith & Healing Pharmacy is required to:
- Maintain the privacy of your PHI
- Provide you with this Notice
- Abide by the terms of this Notice
- Notify you in the event of a breach of unsecured PHI
Changes to This Notice
We reserve the right to revise this Notice at any time. Updated versions will be posted on our website:
https://faithandhealingrx.com/
Complaints
If you believe your privacy rights have been violated, you may file a complaint with us at:
Faith & Healing Pharmacy
151 Adams Lane, Suite 18
Mount Juliet, TN 37122
Phone: 615-583-7575
Email: scripts@faithandhealingrx.com
You may also file a complaint with:
U.S. Department of Health and Human Services
Office for Civil Rights
https://www.hhs.gov/ocr/privacy/hipaa/complaints/
We will not retaliate against you for filing a complaint.